Corporate Strategy and Governance

  • Visioning, strategic direction setting and planning
  • Governance systems and performance reviews
  • Strategic review and performance improvement
  • Organisation review and restructuring
  • Comprehensive organisation development and culture change
  • Risk management
  • Program and policy reviews
  • Public benefit assessments

Business Performance

  • Business strategy and planning
  • Benchmarking analysis
  • Business unit and systems performance
  • Commercial and competitive assessments
  • Customer and market research and market strategy
  • Performance contracts and service agreements

Financial Management

  • Financial forecasting / performance
  • Cost containment and efficiency strategies
  • Productivity improvement
  • Financial system review / development
  • Operational reviews and financial investigations
  • Business risk assessment

People and Culture

  • Human resource strategy and development
  • Attitude and culture surveys
  • Comprehensive training and development programs
  • Reward systems / conditions of employment
  • Staff and Team development
  • Individual counselling / coaching / mentoring
  • Position evaluations and salary review
  • Performance management and coaching
  • Grievance management and misconduct investigations

Recruitment and Selection

  • Position analysis, Position Descriptions and selection criteria
  • Advertising and search strategies
  • Preparation of advertising material
  • Design of job application kits
  • Managing enquiries and search activities
  • Selection panel chair and membership roles
  • Selection processes – assessment and interviews
  • Referee checks
  • Selection committee reports
  • Negotiation of salary packages

Client and Community Engagement

  • Market research
  • Client profiling and engagement strategies
  • Community consultation and engagement strategies
  • Facilitation of team meetings, workshops, seminars and conferences
  • Customer surveys and research
  • Managing customer experience

Organisation Change Management

  • Change requirements including culture change
  • Design of change strategy and plans
  • Leadership of change programs
  • Selection and development of change facilitators
  • Communicating change intentions
  • Monitoring change program performance
  • Assessing change impacts

Learning and Development

  • Executive leadership and management development programs
  • Corporate governance and director effectiveness
  • Personal development / effectiveness
  • Project management
  • Team leadership and development