Services

Corporate Strategy and Governance

Visioning, strategic direction setting and planning
Governance systems and performance reviews
Strategic review and performance improvement
Organisation review and restructuring
Comprehensive organisation development and culture change
Risk management
Program and policy reviews
Public benefit assessments

Business Performance

Business strategy and planning
Benchmarking analysis
Business unit and systems performance
Commercial and competitive assessments
Customer and market research and market strategy
Performance contracts and service agreements

Financial Management

Financial forecasting / performance
Cost containment and efficiency strategies
Productivity improvement
Financial system review / development
Operational reviews and financial investigations
Business risk assessment

People and Culture

Human resource strategy and development
Attitude and culture surveys
Comprehensive training and development programs
Reward systems / conditions of employment
Staff and Team development
Individual counselling / coaching / mentoring
Position evaluations and salary review
Performance management and coaching
Grievance management and misconduct investigations

Recruitment and Selection

Position analysis, Position Descriptions and selection criteria
Advertising and search strategies
Preparation of advertising material
Design of job application kits
Managing enquiries and search activities
Selection panel chair and membership roles
Selection processes – assessment and interviews
Referee checks
Selection committee reports
Negotiation of salary packages

Client and Community Engagement

Market research
Client profiling and engagement strategies
Community consultation and engagement strategies
Facilitation of team meetings, workshops, seminars and conferences
Customer surveys and research
Managing customer experience

Organisation Change Management

Change requirements including culture change
Design of change strategy and plans
Leadership of change programs
Selection and development of change facilitators
Communicating change intentions
Monitoring change program performance
Assessing change impacts

Learning and Development

Executive leadership and management development programs
Corporate governance and director effectiveness
Personal development / effectiveness
Project management
Team leadership and development